FAQ

  • Q What kind of company are you?

    A Welldone are a high-tech enterprise specializing in transformer research, development, manufacturing, and services. With over 20 years of industry experience, extensive expertise in international projects, and continuous technological innovation, we are committed to providing high-quality, customized transformer solutions to our global customers. For more details, please contact us via email or WhatsApp.
  • Q What are the main application fields for your products?

    A Our transformer products are widely used in power substations, urban distribution networks, industrial parks, and large-scale transmission systems. Whether for new projects or upgrades, we tailor the most suitable products and solutions to meet your needs.
  • Q Which international standards do your products comply with?

    A Our designs strictly adhere to international standards such as ANSI/IEEE, DEE, CSA, AS, AZS, GOST, and more, and our transformers are UL listed. This ensures both safety and reliability for global applications.
  • Q How do you ensure product quality and safety?

    A We implement a comprehensive quality management system covering every stage—from raw material procurement and production to testing and final delivery. Each product comes with a minimum 24-month warranty, ensuring long-term safety and reliability.
  • Q Do you offer product customization and OEM/ODM services?

    A Absolutely. In response to diverse market needs, we provide personalized customization solutions and OEM/ODM services. Our professional team is ready to support any modifications, whether it's technical parameter adjustments or design enhancements.
  • Q What is the typical production lead time and logistics arrangement?

    A For our standard models, production is usually completed within 10 to 25 days after order confirmation. For customized or large orders, we work closely with you to create a suitable production and logistics plan that meets your project timeline.
  • Q How can I get more product information or professional advice?

    A We welcome your inquiries! For more detailed product information, technical specifications, or expert advice, please contact our sales and technical teams directly via email or WhatsApp. We are here to provide prompt and tailored solutions for your needs.
Get in Touch

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Contact Us

 Add: No.88 Fengwang Industry Zone, Liuji Town,
Tongshan District, Xuzhou, China
 Tel: +86-516-85021869
 Email:  info@welldonepower.com
 WhatsApp: +8618952212851
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